Application #10
Identifying Theft and Damage
Application 10: One of your fleet customers calls you looking for assistance. He thinks one of his employees is fueling his private vehicle, but the fleet supervisor needs proof before confronting the employee.
Solution: You can use the Infinity system report archives to look up copies of the site controller log files from days the employee may have fueled. Your browser's find feature can be used to find transactions with the employee's card number. When you find a transaction, you can click on it to see the camera images that were captured at the completion of the transaction. You can copy the images and include them in an Email to the fleet supervisor so he can determine which vehicle was being fueled. If it is the employee's vehicle, he has his proof!
Step-by-Step:
• On your Infinity Site Status page, click on the site name or site license number where the transaction in question took place.
• Click Yes if the Security Alert window appears.
• The Enter Network Password window will appear. I n the User Name box, type the site license number, and in the Password box, type your password and click ok . The Infinity Main Menu for that site will appear.
• Click Browse History in the iSite section.
• Select a log file for a date when you believe the employee may have fueled. Log files appear as log.MMDDYY.html . Click on the desired report. You may need to search several dates.
• In your browser menu bar, click Edit and then Find (on This Page) . In the Find What: box, enter the employee's card number and click Find Next . The first place that number appears on the page will be highlighted.
• Click on the transaction and the images that were captured at the completion of the transaction will appear. You can include a copy of the images in an Email to the fleet supervisor. To copy the image, right click on the image and use Copy and then use Paste in your Email program to insert it into your Email. (When you right click on the image, you can use the Save Picture As option to save the image to your hard drive . )
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